Digital Media News

People desert websites for various reasons. If you’re lucky, they’ll come back to finish what they started; if you’re unlucky, they will forget all about it. ‘Abandoners’ can be hot prospects, andcompanies often invest a lot of time and moneyon retargeting (paid media) and remarketing (sending a series of abandonment recovery emails), to persuade consumers to re-visit their purchases.

Here are some techniques from the world of psychology that you canincorporate into your remarketing or retargeting campaigns, to stimulate the ‘buy’ button in your visitors’ brains.

1. Foot in the Door Technique

Sometimes visitors abandon because they are not ready to buy yet, i.e. some shoppers like to add items to their carts over several visits before they check out.Although these visitors may convert later, you can reinforce their decision to buy from you by using the Foot in the Door technique.The principle behind the technique is this: Make a small request of your customer (a micro-conversion) first, such as asking them to join a mailing list orcreate a wish list for future purchases. If they agree to your first request, they will be more likely to respond to your next and bigger request.

Psychologists theorize that the technique works due to the human’s tendency to feel indebted to someone after they’ve had some level of interaction with that person.

When it comes to advertising campaigns, marketing content and experiential marketing strategies, success lies in the planning. It’s not enough to simply be creative, and losing sight of what you’re trying to achieve will hinder your chances of attaining any goal.

Ideally, you need experience. That’s experience of what works and what doesn't. And most of the top marketing experts gather that experience by analyzing campaigns from the customer’s perspective, not from their own. Whether they know it or not, what they’re actually doing is analyzing human behavior.

Yes – to consistently deliver marketing that works, you need to be something of a psychologist. Here are 4 top tips to help you connect with your audience like never before.

1. Pick your words carefully.

Sounds obvious, so let’s be specific. People put a lot of emphasis on what they read first, so make sure any headlines or initial copy is working as hard as it possibly can be. Remember that visually, less is often more. Take Apple’s approach - when they’re in full ‘product launch’ state, their messaging is less about marketing and more about the product.